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Thursday, December 15, 2011

Eye See

     I got a new pair of bifocals yesterday. It was long overdue since I couldn't read and walk at the same time and my face had turned into a permanent scowl caused by incessant squinting.
     It had been apparent that I had been left behind in the smartphone department because it was too much of a hassle to deal with eyeglasses to navigate the tiny screens. My fingers are also too big for the tiny keys of most keyboards.
     The next step in this evolution will be to try contact lenses. Even contact lenses come in bifocals. The doctor that performed my eye exam told me that he wears them himself. This from a guy who could get the laser treatment if he wanted. (What does he know that the rest of us don't?).
      Maybe after that I will be walking around with an iPhone sending text messages and using all the latest apps. Somehow I doubt it.

Saturday, August 6, 2011

A Blog About Blogs

     In a classic episode of Seinfeld , Kramer writes a coffee table book about coffee tables. I am writing this blog about blogs.

     In Blogger there is a "Next Blog" feature in the top menu bar. It will connect you to a random blog. If you were so inclined you could browse dozens of blogs written by perfect strangers. I guess I expected to find mostly teenagers writing about the social aspects of living in Anytown USA but was surprised to find that the majority of blogs are written by people over the age of 30.

     Most of these were family oriented. People posted pictures of their kids or their latest vacation. I suppose this is a good way for people to stay current with their friends and relatives as long as they don't mind the whole world looking in on what they have been up to.

     I had hoped to find at least one thought provoking blog out of the twenty or so that I perused. Alas, this was not the case. What I found was that the majority of them only had a few entries and were outdated by more than a year. I guess in our ADD society most people didn't find blogging as much fun as they thought it would be and soon lost interest. Or maybe they just moved on to Twitter where you can write short sentences about what you had for breakfast.

Thursday, August 4, 2011

Outsourcing Part 2

     The Department of labor announced that 100,000 call center jobs that were once outsourced to foreign countries will return to the United States.

      There are a few reasons for this. Most of them are financial (big surprise).

     The call center employees in India are making 10% more money than a year ago. Their managers are doing even better. People in the United States are willing to work from home for less money than what they were used to. It is no longer cost effective to ship these jobs overseas.

     
     Call centers in India are now outsourcing call center jobs to Africa and Asia where wages remain low. The quality of these employees are as low as the wages that they are paid. I would like to think that businesses are realizing that consumers are losing patience with dealing with customer service reps they cannot understand that come to them through a connection that is less than clear.

Wednesday, August 3, 2011

Web 2.0 - Here to stay?

    In the mid 1970's after the first energy crisis the national speed limit was changed to 55 MPH. In response to this, motorists began to use CB radio to protect themselves against police radar traps.

    It was an anonymous wilderness where people had nicknames called "handles" and had a whole lexicon of slang expressions. State Troopers were "Smokies" in CB lingo.

    The craze was around for five or six years, so much so that in 1977 the FCC increased the number of channels reserved for CB from 23 to 40. When the cell phone gained popularity CB radio began to fade away.

     The phenomenon known as Web 2.0 contains a lot of the features that attracted people to use CB Radio. Blogging and social networking use the same kind of anonymous forum that CB Radio users  wandered about in during the 70's. People can use an alias instead of their real name and there are the cute expressions like LOL and IMHO that pop up in this medium.

     Will blogging and social networking become an integral part of modern life or will it be replaced in a few years by the next big thing?

Monday, August 1, 2011

Apocalypse Now

     In Data Communications there is a scenario known as the Apocalypse of Two Elephants.Andrew Tanenbaum makes this observation. "You have two humps of activity: the business requirements lead innovative activity. And then you have the standards that vendors attempt to implement which follows the innovation. The second elephant, always has to tail the first. And the second can never get up to or with the first, because it always has to follow its tail. And you are fundamentally dragging the standards from behind."




      I have been studying Moore's Law for a number of years now. Moore's law states that the number of transistors on a chip doubles every two years. This is a fact at Intel.

       I have come up with my own scenario called the Apocalypse of Two Turkeys. This says that no matter how faster computers get and how much RAM and storage space and bandwidth they have, there will be applications developed that will gobble up all the computing resources.The hardware industry is driven by the software industry.

    


Sunday, July 31, 2011

The Ex-File

     I have a digital Rolodex file that I have been keeping since I got in the IT business. It has the contact information for every company or individual that I have done business with for the last 16 years.

     Recently I had the opportunity to review the entire file of which there are over 200 entries. The majority of companies are long out of business. Companies like Comp USA and Leading Edge are gone.

    I could not find a single person that was still with the same company. Some of these people have been added less than a year ago.

    In the United States people change jobs at an alarming rate.Businesses show no loyalty towards employees by having massive layoffs if the company has a bad quarter. As a result, employees will work for a competitor if the price is right.Companies will terminate an older employee in favor of a younger one who will work for less money. 

     All the tacit knowledge possessed by these employees walks out the door on a regular basis.

     It remains to be seen how adversely this brain drain will affect American companies as a large segment of the population reaches retirement age. Will corporate America implement Knowledge Management systems to try and keep some of this tacit knowledge before it is lost forever? How effective will this be?

Wednesday, July 27, 2011

Going Postal

     The U.S. Postal Service is contemplating closing 3600 local Post Offices in response to a rising deficit.

      Email is much cheaper and faster than "snail mail" and is used universally in business and personal communication so it is not a big shock to anyone to see this happen.

      To be fair, the Post Office implemented the latest technologies for letter sorting and delivery and emphasized bulk mail delivery over which it has a monopoly. They have even developed a very useful website. These factors may have prevented this from happening already.


     It makes one wonder if the Post Office will be an enterprise that will be put out of business because of a new technology or can the Post Office come up with a plan to insure it's survival?